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I’m a senior design manager with 19 years of experience leading product design innovation
Portfolio
Endorsements
Team Management
- Hiring, motivating, and retaining UX talent on our team
- Prioritizing and resourcing design efforts and balancing roadmap development with product iteration
- Leading through questions, as opposed to giving answers
- Optimizing designer velocity and skills by providing mentoring, training, and other learning opportunities
- Guiding, coaching, supporting, and challenging my team to do their best work
- Fostering both a comfortable and intense design environment to facilitate growth
- Helping the team learn from mistakes and failures, instead of dwelling on what went wrong
Leadership style
Leading By Multiplying
Multipliers are leaders who access and revitalize the intelligence of the people around them. As a design leader, I follow this approach by leading through questioning, creating impactful design environments, leveraging each designer’s native genius, encouraging debates, and instilling accountability.
Creative Partnership
I am a strong proponent of collaborating closely with Product, Engineering, and other disciplines throughout the entire product design and development process to identify problems and come up with solutions. Designers shouldn’t exclusively “own” the creative process and its outputs.
Design Philosophy
Design’s Purpose
Design, in the end, is about creating better things for people. The challenge is in understanding people’s needs, their aspirations, and then meeting them.
Practical Creativity
Designers should maintain a balance of being creative, innovative, practical, rational, and analytic. Creative solutions that don’t solve problems are art, not design.
Collaboration
Designers should not wall themselves off from the rest of the organization. Teamwork and collaboration of an entire product team makes great user experiences possible.
User Engagement
User Experience should aim to both meet direct user needs & to surprise and delight users by solving problems that they didn’t even know they had.
Continuous Learning
It’s better to learn something new than to be right. Products should always be evaluated after shipping to see how they’re performing and to inform future iterations.
Business Impact
Design is a competitive advantage and differentiator for businesses and should drive strategic decision making across an organization.